Whether it’s simply an overdue account or a difficult ‘hardcore’ debt, our collection division is specifically geared to retrieve your money as quickly and efficiently as possible.
When instructions are received, we will accommodate our procedures in order to provide a tailored service designed to meet our client’s requirements. This could include you advising us of the type of approach to make to your customer, either ‘goodwill’ or ‘hardline’ dependant on whether future business transactions could be possible.
'The longer you wait for your money the less chance of recovery''
Our experienced collectors will use their negotiating skills and persuasive powers to extract payment and, where necessary, will initiate an instalment programme (subject to your approval) in instances where your customer does not have the means to settle the account with one payment. Where intransigent debtors are encountered, we will suggest legal action if we feel that this is the most appropriate way forward, given the known circumstances of the debtor at the time. We will not issue legal proceedings without your prior approval and only after advising of the possible costs implications. In successful actions, most legal fees are recoverable from the debtor, together with statutory or contractual interest. Throughout our collection activity, we will keep you fully appraised of progress at regular intervals on a ‘case-by-case’ basis.
All recovery work is conducted on a ‘no collection - no fee basis’ (excepting disbursements). Our charges are based on successful recovery only. We will charge a commission on the amount recovered at a pre-determined agreed rate.
For more details on our services please select a region below.
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